Shipping & Returns
We always ship our products with traceable shipping with PostNord to ensure our customers that everything is being handle properly. Free delivery within Sweden.
Our normal delivery times are 2-4 days. Orders placed on weekends will be sent no later than the Monday after. If delays in delivery occur (without us notifying you for longer delivery time), please contact us at the e-mail address: email@example.com
We do also ship to Scandinavian countries (Norway, Denmark & Finland). Note an additional cost of 149 SEK for all frights outside of Sweden. If you wish to purchase but are located in another country, please reach out to us on instagram @vintagebyloop or through e-mail.
When purchasing goods on the website, you as a customer have a 14-day right of withdrawal. Then you have another 14 days to return your order. Upon return, the money is refunded within 30 days. Return costs in Sweden are 63 SEK and deducted on repayment. When using your right of withdrawal: You must announce that you regret it. The message should be sent to us at firstname.lastname@example.org. Your message should include your name, your address, e-mail address, order number as well as what goods that you want to return to us. You should return the products to us immediately and at the latest within the statutory (14) days after the cancellation notice. You are responsible for the delivery and condition of the products upon return. The products should be shipped well packaged. The item should return in the same condition as when you received the item and we reserve the right to deduct a sum from the refund amount corresponding to the value reduction. For more information about the statutory right of withdrawal, please visit Konsumentverket.
Phone number: +46722350021